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Privacy Policy

Last updated: May 4, 2026

Zero Day IT ("we," "us," or "our") is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation. This policy explains how we collect, use, disclose, and safeguard personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information — name, email address, phone number, and company name submitted through our contact form or directly to our team.
  • Technical data — IP address, browser type, and device identifiers collected automatically when you visit our website.
  • Service data — information generated through the delivery of our managed IT, cybersecurity, and cloud services under a separate service agreement.
  • Communications — messages and inquiries you send us by email or through our website contact form.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill service requests
  • Deliver, operate, and improve our managed IT and cybersecurity services
  • Send relevant service communications and, with your consent, marketing updates about our offerings
  • Analyze website usage to improve user experience
  • Meet legal, regulatory, and contractual obligations
  • Protect the security and integrity of our systems and your data

3. Sharing Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

  • Service providers — third parties who assist us in delivering our services and are bound by confidentiality agreements
  • Legal requirements — when required by applicable law, court order, or government authority
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections
  • With your consent — for any other purpose you have expressly authorized

4. Data Security

As a cybersecurity company, we apply rigorous technical and organizational safeguards to protect your personal information. These include encryption in transit and at rest, strict access controls, multi-factor authentication, and 24/7 security monitoring. No method of transmission over the Internet is 100% secure, but we continuously work to maintain industry-leading protections.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, some features of our website may not function properly without them.

6. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for certain uses (subject to legal or contractual restrictions)
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, contact us at ask@zerodayit.ca.

7. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, to fulfill our contractual obligations, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

For privacy-related questions, concerns, or to exercise your rights, please contact our Privacy Officer: